Terms of Use

Last Updated: 06/01/2026

By using any website, mobile application, digital product, guide, resource, consultation service, form, or other service provided by Carewiser, LLC (“Carewiser,” “we,” “us,” or “our”), you agree to these Terms of Use and our Privacy Policy.

If you do not agree to these Terms of Use, you should not use this website or access Carewiser’s services, resources, or materials.

Carewiser provides non-medical caregiver planning education, caregiver support resources, home readiness guidance, workflow and technology consulting, digital tools, and related educational materials. Carewiser does not provide medical care, nursing services, legal advice, financial advice, mental health treatment, emergency services, or licensed clinical services.

1. Eligibility

By using this website or any Carewiser service, you certify that you are at least 18 years old, are located in or authorized to conduct business in the United States, and have the legal capacity to enter into this agreement.

2. Educational and Non-Medical Nature of Services

Carewiser provides educational information, planning support, caregiver guidance, organizational tools, and consulting services intended to help families and organizations better understand, plan for, and manage caregiving responsibilities.

Carewiser does not diagnose, treat, prescribe, provide medical instructions, or replace the advice of licensed medical, legal, financial, or other professional advisors.

You should always consult qualified professionals, including physicians, nurses, therapists, attorneys, financial advisors, case managers, social workers, or other appropriate professionals, before making decisions involving medical care, legal rights, finances, treatment plans, safety risks, medication management, housing, benefits, or emergency response.

If you believe someone is experiencing a medical emergency, call 911 or seek emergency medical assistance immediately.

3. Website Content and Resources

The content on this website may include text, guides, checklists, worksheets, videos, graphics, downloads, forms, templates, digital tools, educational materials, service descriptions, and other information provided by Carewiser.

This content is provided for general educational and informational purposes only. While Carewiser works to provide useful and thoughtful information, we do not guarantee that any content is complete, current, error-free, or appropriate for your specific situation.

You are responsible for evaluating whether any information, resource, tool, or recommendation is suitable for your circumstances.

4. No Professional Relationship Created

Use of this website, downloading a guide, submitting a form, joining an email list, participating in a workshop, purchasing a product, or booking a consultation does not create a medical provider-patient relationship, attorney-client relationship, financial advisor-client relationship, therapist-client relationship, or other licensed professional relationship.

Carewiser’s role is educational, consultative, and planning-oriented.

5. User Registration and Account Access

Certain resources, downloads, products, courses, communities, or tools may require you to register, create an account, or provide contact information.

You agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account.

Carewiser reserves the right to suspend, restrict, or terminate access to any account, product, resource, or service at our discretion if we believe these Terms have been violated or if access creates a risk to Carewiser, other users, or the public.

6. User Submissions and Communications

If you submit information to Carewiser through a contact form, intake form, email, consultation request, survey, comment, message, community post, or other communication, you represent that the information is accurate to the best of your knowledge and that you have the right to share it.

You remain responsible for the information you provide.

By submitting messages, comments, feedback, testimonials, suggestions, or other non-confidential materials, you grant Carewiser permission to use, reproduce, adapt, summarize, improve, or respond to such submissions for business, service, educational, marketing, or operational purposes, subject to our Privacy Policy and applicable law.

Please do not submit sensitive medical, legal, financial, or personal information unless it is necessary for the service you are requesting. Carewiser is not a healthcare provider and is not intended to store or manage protected health information as a medical provider would.

7. Privacy

Carewiser’s collection, use, storage, and protection of personal information is described in our Privacy Policy, which is incorporated into these Terms of Use.

By using this website or Carewiser’s services, you agree to the practices described in our Privacy Policy.

8. Acceptable Use

You agree to use Carewiser’s website, resources, and services only for lawful purposes.

You agree not to:

  1. Use the website or services for fraudulent, harmful, unlawful, abusive, threatening, defamatory, obscene, harassing, or otherwise objectionable purposes.

  2. Upload, transmit, or share content that violates another person’s privacy, publicity, copyright, trademark, trade secret, or other rights.

  3. Impersonate any person, organization, caregiver, professional, or representative of Carewiser.

  4. Attempt to gain unauthorized access to Carewiser systems, accounts, forms, tools, or data.

  5. Introduce viruses, malware, harmful code, bots, scraping tools, or automated systems that interfere with the website or services.

  6. Copy, scrape, reproduce, or redistribute Carewiser content without permission.

  7. Use Carewiser materials to create competing products, guides, courses, tools, or services without written authorization.

  8. Use Carewiser’s website or services to spam, solicit, or market to others without permission.

  9. Misrepresent Carewiser’s services as medical, legal, financial, or licensed professional advice.

Carewiser reserves the right to remove content, restrict access, or take appropriate legal or technical action if these Terms are violated.

9. Intellectual Property

All Carewiser content, including but not limited to website copy, guides, checklists, frameworks, worksheets, graphics, videos, logos, brand elements, digital products, courses, tools, templates, and service materials, is owned by Carewiser, LLC or used with permission.

You may download or print materials made available to you for your own personal, family, internal business, or non-commercial use, unless otherwise stated.

You may not copy, reproduce, modify, sell, publish, distribute, display, perform, license, create derivative works from, or commercially exploit Carewiser materials without prior written permission.

Carewiser, the Carewiser logo, and related brand elements are trademarks, service marks, or trade dress of Carewiser, LLC. You may not use them without written permission.

10. Third-Party Links and Resources

Carewiser may link to third-party websites, tools, products, resources, service providers, government agencies, nonprofit organizations, or professional resources.

These links are provided for convenience and educational purposes only. Carewiser does not control and is not responsible for third-party websites, services, policies, products, information, or practices.

A link to a third-party resource does not mean Carewiser endorses, guarantees, or assumes responsibility for that resource.

You are responsible for reviewing the terms, privacy policies, credentials, and suitability of any third-party provider, resource, or service.

11. Purchases, Payments, and Refunds

Carewiser may offer paid products, consultations, workshops, courses, digital downloads, planning sessions, or consulting services.

By purchasing any Carewiser product or service, you agree to provide accurate payment information and authorize the applicable payment processor to charge your selected payment method.

All pricing, payment terms, cancellation terms, and refund policies will be stated at the point of purchase or in the applicable service agreement. Unless otherwise stated in writing, digital products and completed services may be non-refundable.

Carewiser reserves the right to change pricing, offers, products, or services at any time.

12. Consultations and Planning Services

Carewiser consultations and planning services are designed to help clients clarify needs, organize information, identify practical next steps, prepare questions for professionals, and create non-medical caregiving plans.

Carewiser does not guarantee any specific medical outcome, health outcome, financial outcome, legal outcome, family outcome, placement outcome, or service approval.

You are responsible for making final decisions and for consulting licensed professionals where appropriate.

13. Technology, AI, and Digital Tools

Carewiser may use digital tools, automation, artificial intelligence, forms, workflows, or software systems to help organize information, provide resources, support planning, or improve service delivery.

AI-supported tools may produce errors, incomplete information, or suggestions that require human review. You should not rely on AI-generated information as a substitute for professional medical, legal, financial, or emergency guidance.

Carewiser is not responsible for decisions made solely based on automated or AI-generated outputs.

14. No Guarantees

Carewiser aims to provide helpful education, structure, clarity, and planning support. However, we do not guarantee that use of our website, guides, tools, consultations, products, or services will prevent complications, accidents, hospital visits, caregiver stress, family conflict, medication issues, care plan difficulties, financial loss, legal problems, or any other adverse event.

Caregiving situations are complex and may involve factors outside Carewiser’s control.

15. Disclaimer of Warranties

The website, resources, products, guides, tools, and services are provided “as is” and “as available.”

Carewiser makes no warranties, express or implied, including but not limited to warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, or suitability for your specific needs.

You assume responsibility for using Carewiser’s information, resources, and services.

16. Limitation of Liability

To the fullest extent permitted by law, Carewiser, LLC and its owners, members, employees, contractors, representatives, affiliates, vendors, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the website, resources, products, consultations, tools, or services.

This includes, but is not limited to, damages related to medical decisions, caregiving decisions, safety outcomes, legal matters, financial matters, service provider decisions, family disputes, loss of data, loss of income, business interruption, emotional distress, or reliance on information provided by Carewiser.

To the extent liability cannot be excluded, Carewiser’s total liability shall be limited to the amount you paid Carewiser for the specific product or service giving rise to the claim, or $100, whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Carewiser, LLC and its owners, members, employees, contractors, representatives, affiliates, vendors, and service providers from and against any claims, losses, damages, liabilities, costs, expenses, or attorney’s fees arising from:

  1. Your use of the website, resources, products, tools, or services.

  2. Your violation of these Terms.

  3. Information you submit to Carewiser.

  4. Decisions or actions you take based on Carewiser content or services.

  5. Your violation of any law, regulation, or third-party right.

  6. Your caregiving, medical, legal, financial, household, or family decisions.

18. Availability and Service Interruptions

Carewiser does not guarantee that the website, products, forms, systems, tools, or services will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, discontinue, update, or restrict access to any part of the website or services at any time without notice.

Carewiser is not responsible for delays, interruptions, technical issues, data loss, third-party service failures, internet outages, system errors, or circumstances beyond our control.

19. Monitoring and Security

Carewiser may monitor website usage, submissions, communications, forms, and system activity for lawful business, security, service improvement, compliance, and operational purposes.

By using the website or services, you consent to such monitoring where permitted by law.

20. Electronic Communications

By submitting your email address, phone number, or other contact information, you consent to receive communications from Carewiser related to your inquiry, purchase, service, consultation, resources, updates, or marketing, subject to applicable law.

You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.

Transactional, service-related, or legal communications may still be sent when necessary.

21. Copyright Infringement

Carewiser respects the intellectual property rights of others.

If you believe that content on our website infringes your copyright, please contact us with enough information to identify the material and your ownership claim.

Contact: [email protected]

22. Termination

Carewiser may suspend or terminate your access to the website, products, resources, tools, communities, consultations, or services at any time if we believe you have violated these Terms, misused the services, created risk, or engaged in unlawful or harmful behavior.

Upon termination, your right to access or use Carewiser materials will end immediately, except for any rights expressly granted in writing.

23. Governing Law and Venue

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Any claim, dispute, or legal proceeding arising from or relating to these Terms, the website, products, or services shall be brought in the state or federal courts located in Florida, unless otherwise required by applicable law.

24. Changes to These Terms

Carewiser may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website, products, resources, or services after changes are posted means you accept the updated Terms.

25. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, that portion shall be modified or removed to the minimum extent necessary, and the remaining Terms shall remain in effect.

26. Entire Agreement

These Terms, together with the Privacy Policy and any applicable purchase terms, service agreements, or written agreements, constitute the entire agreement between you and Carewiser regarding your use of the website, products, resources, and services.

27. Contact Information

For questions about these Terms, contact:

Carewiser, LLC
Email: [email protected]
Phone: 1-844-352-2020
Website: www.careiser.co

All rights not expressly granted are reserved by Carewiser, LLC.