Privacy Policy

Last Updated: 06/01/2026

Carewiser, LLC (“Carewiser,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website, complete a form, request information, purchase a product or service, join our email list, book a consultation, or otherwise interact with Carewiser.

By accessing or using our website, products, services, forms, or digital resources, you consent to the collection and use of your information in accordance with this Privacy Policy.

Carewiser provides non-medical caregiver education, planning resources, home readiness guidance, consulting services, digital tools, and related support. Carewiser does not provide medical, legal, financial, or emergency services.

What Information Do We Collect?

We may collect personal information when you:

  • Subscribe to our newsletter.

  • Complete a form.

  • Request a consultation.

  • Purchase a product or service.

  • Download a guide or resource.

  • Register for a workshop, webinar, or event.

  • Contact us by email, phone, text message, website form, or other communication method.

  • Use our website, digital tools, or online resources.

  • The information we collect may include:

  • Name.

  • Email address.

  • Phone number.

  • Mailing address.

  • Caregiving-related information you choose to provide.

  • Information about your loved one’s general care situation, if you voluntarily share it.

  • Payment-related information processed through third-party payment providers.

  • Messages, questions, intake responses, or consultation requests.

  • We may also collect technical information about your device and website activity, including:

  • IP address.

  • Browser type.

  • Operating system.

  • Pages visited.

  • Time spent on the website.

  • Referring website or source.

  • General usage data.

This information may be collected through tools such as Google Analytics, cookies, pixels, or similar technologies. These tools help us understand how visitors use our website and improve the user experience.

You may visit some areas of our website anonymously. However, certain services, downloads, forms, purchases, or consultations may require you to provide personal information.

Sensitive Information

Carewiser is not a healthcare provider and does not provide medical diagnosis, treatment, nursing care, therapy, legal advice, or financial advice.

Please do not submit sensitive medical, legal, financial, or personal information unless it is necessary for the service you are requesting.

If you choose to share caregiving, health-related, household, or family information with us, we will use that information only to provide the requested service, respond to your inquiry, improve our resources, or support our business operations as described in this Privacy Policy.

If you are experiencing a medical emergency, call 911 or seek emergency medical help immediately.

Consent for Future Communication and Marketing

When you enter your name, email address, phone number, or other contact information on our website, submit a form, request a consultation, download a resource, purchase a product, or otherwise provide your information to us, you give Carewiser permission to contact you.

This may include communication by:

Email.

Phone call.

Text message.

Voicemail.

Online messaging.

Automated reminders or follow-up systems.

Carewiser may contact you about caregiver resources, planning services, consultations, educational content, digital products, workshops, updates, offers, or other information related to our services.

By submitting your contact information, you provide express written consent for Carewiser, its representatives, service providers, or assigns to contact you at the email address or phone number you provided, including by automated technology, prerecorded messages, or artificial/AI-assisted voice where permitted by law.

Consent is not required as a condition of purchase.

You may opt out at any time.

To stop receiving text messages, reply STOP.

For help, reply HELP or contact us at [Insert Carewiser Email Address].

Message and data rates may apply.

Message frequency may vary.

If you opt out of one communication method, we may still contact you through another method unless you clearly tell us otherwise.

For example, if you opt out of text messages, we may still contact you by email unless you also unsubscribe from email communication.

We will honor opt-out requests as quickly as reasonably possible and in accordance with applicable law.

Calls, messages, website interactions, or consultations may be recorded, monitored, or stored for quality, training, documentation, service delivery, legal, or operational purposes where permitted by law.

How Do We Use Your Information?

We may use your information to:

  • Provide products, services, consultations, resources, and support.

  • Process purchases, payments, registrations, or service requests.

  • Respond to questions, inquiries, consultation requests, or customer service needs.

  • Send emails, reminders, updates, newsletters, or educational resources.

  • Deliver digital products, guides, downloads, workshops, or online resources.

  • Personalize your experience with Carewiser.

  • Improve our website, services, products, resources, and communication.

  • Analyze website performance and user behavior.

  • Manage scheduling, intake forms, workflows, client communication, and service delivery.

  • Send marketing or promotional messages where permitted.

  • Follow up with you after forms, downloads, purchases, or consultations.

  • Protect our website, systems, business, users, and legal rights.

  • Comply with applicable laws, regulations, legal obligations, or enforceable requests.

We do not sell your personal information.

Payments and Transactions

If you purchase a Carewiser product, service, consultation, workshop, guide, digital resource, or other offer, your payment may be processed by a third-party payment processor.

Carewiser does not directly store full credit card numbers or full payment account details unless otherwise stated.

Payment processors have their own privacy policies and security practices. We recommend reviewing their policies to understand how your payment information is handled.

Your purchase-related information may be used to complete the transaction, deliver the purchased product or service, provide customer support, prevent fraud, maintain records, and comply with tax, accounting, or legal obligations.

How Do We Protect Your Information?

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information.

These safeguards may include secure platforms, password protection, limited access, encryption where available, secure payment processors, and other reasonable security practices.

However, no website, platform, email system, form, text system, or internet transmission is completely secure.

By using our website and services, you acknowledge that you provide information at your own risk.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their independent marketing use.

We may share information with trusted third parties who help us operate our website, conduct our business, provide services, process payments, manage forms, host platforms, schedule appointments, send emails or text messages, provide analytics, support automation, or serve you.

These third parties are only authorized to use your information as necessary to provide services to Carewiser or as otherwise permitted by law.

We may also disclose information when necessary to:

  • Comply with applicable law.

  • Respond to legal process, subpoenas, court orders, or government requests.

  • Enforce our website policies, Terms of Use, agreements, or service terms.

  • Protect our rights, property, safety, users, clients, or others.

  • Prevent fraud, misuse, security threats, or unlawful activity.

  • Support a business transfer, merger, acquisition, restructuring, or sale of assets.

If Carewiser is acquired, merged, reorganized, or transferred to another company, your information may be transferred as part of that transaction. If required by law, we will notify you before your information becomes subject to a materially different privacy policy.

Non-personally identifiable visitor information may be used for analytics, marketing, advertising, or business improvement purposes.

Third-Party Links and Services

Our website may include links to third-party websites, products, services, resources, government agencies, nonprofits, professional providers, payment processors, booking platforms, or other external resources.

These third-party sites and services have separate and independent privacy policies.

Carewiser is not responsible for the content, privacy practices, security practices, policies, or activities of third-party websites or services.

We recommend reviewing the privacy policies of any third-party sites or services you access.

Cookies, Pixels, and Analytics

Carewiser may use cookies, pixels, tags, and similar technologies to improve your browsing experience, understand website performance, analyze traffic, measure marketing effectiveness, and personalize content or advertising.

These tools may collect information such as your IP address, browser type, device type, pages visited, and actions taken on our website.

You may be able to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Remarketing and Advertising

Carewiser may use third-party advertising or remarketing tools, including Google Ads, Meta/Facebook Ads, or similar platforms, to show relevant ads to people who have previously visited our website or interacted with our content.

These third-party vendors may use cookies, pixels, or similar technologies to serve ads based on prior visits to our website.

Carewiser does not use these systems to collect personally identifiable information through third-party remarketing tools.

You may be able to adjust your advertising preferences through your browser, Google account, Meta account, or other applicable platform settings.

Google Ads and Google Analytics

Carewiser may use Google Analytics to understand how visitors use our website.

Carewiser may also use Google Ads remarketing to advertise on third-party websites, including Google, to previous visitors of our website.

For example, this may allow us to show ads to visitors who viewed a page, downloaded a resource, started a form, or visited our website without completing a requested action.

Third-party vendors, including Google, may use cookies to serve ads based on a visitor’s previous visits to our website.

You can learn more about Google’s privacy practices and ad settings through Google’s own privacy resources.

Children’s Privacy

Carewiser’s website, products, and services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

California Privacy Rights

Carewiser respects applicable privacy laws, including privacy rights that may apply to California residents.

Where required by law, California residents may have rights to request access to certain personal information, request deletion, request correction, limit certain uses, or opt out of certain sharing practices.

Carewiser does not sell personal information.

To make a privacy-related request, contact us at [email protected].

Personal, Caregiving, and Planning Information

Because Carewiser provides caregiver planning education, home readiness guidance, and consulting services, we may ask you to share information about your caregiving situation.

This may include general information about:

  • The caregiver’s needs.

  • The care recipient’s general situation.

  • Home readiness concerns.

  • Support needs.

  • Family coordination.

  • Discharge or transition planning.

  • Safety concerns.

  • Daily routines.

  • Care-related questions.

  • Your goals for a consultation, guide, workshop, or service.

We use this information to provide educational guidance, planning support, practical tools, consultation services, and relevant resources.

Carewiser does not use this information to provide medical diagnosis, treatment, legal advice, financial advice, or emergency support.

We will not share your personal caregiving information with outside parties unless necessary to provide services, comply with law, protect rights or safety, process a transaction, operate our systems, or with your consent.

Online Privacy Policy Only

This Privacy Policy applies to information collected through our website, online forms, digital tools, online purchases, email communications, text messaging systems, and other digital interactions with Carewiser.

It may not apply to information collected offline unless otherwise stated.

Changes to This Privacy Policy

Carewiser may update this Privacy Policy from time to time.

If we make changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date.

Your continued use of our website, products, services, or resources after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Carewiser, LLC
Email: [email protected]
Website: www.carewiser.co

SMS Consent Notice

By completing a form on our website, requesting information, downloading a resource, booking a consultation, or otherwise providing your phone number, you give consent for Carewiser to send SMS/text messages related to your inquiry, requested service, resources, reminders, updates, or offers.

Mobile information and SMS consent will not be sold or shared with third parties for their independent marketing purposes.

SMS message frequency varies.

Standard message and data rates may apply.

For help, reply HELP or contact [email protected] or 1-844-352-2020
Text STOP to unsubscribe.